This book is the first unique set textbook for all higher-level undergraduate students in procurement, supply chain, and logistics management, masters degree students, Ph.D. students, faculty at all levels, government policymakers, practitioners, and researchers. It covers all the requirements for higher-level syllabi and also addresses the 4th industrial revolution issues like big data, smart logistics, artificial intelligence, and paperless offices. The book covers the market orientation in the supply chain, distribution KPIs, supplier appraisal, common customer complaints, logistics clusters, freight forwarding industry, procurement pitfalls, global sourcing, other strategic skills area topics. The book prepares the students and practitioners to handle higher-level studies in undergraduate or masters degrees in logistics and supply chain courses, and as works of reference for research papers and PhDs. The author is multi-country educated which means he is a globe trotter with global experience. That vast experience has benefitted this book a lot.

Dr. Faustino Taderera is a marketing, supply chain, higher education and globalization expert, and his education spans Zimbabwe, South Africa, the UK (Buckinghamshire Chilterns University College for MBA) and finally Africa Research University in Zambia for PhD in Business Administration majoring in Marketing.